Thank you Christine for your very timely reply, much appreciated and the information is very helpful.
Thank you for all your help. Christi was great to work with over the phone; professional and still very friendly and caring. We will continue to participate in the auction.
Thank you so much for your time. I am very thankful and appreciate everything you have done. If there is someone I could let know how much you have helped me I would like to give you the credit you deserve!
Oh Wow! It turned out great. What a fast turn around!!!!!!!!! This morning Angelia said you were a “Rockstar” in our sales meeting. Yep, she was right! Thank you so much!!!!!
Great job Sydney! We appreciate you talking sure great care of our customers!!
FANTASTIC – Thank you so much. And quick – Wow.
Thank you very much! You’ve been super helpful and responsive – could not ask for more!
You really rock Ali – thank you so much for everything!
You guys are faster than Jimmy John’s.
…I just wanted to shoot a follow-up thank you to you and your team for all of the assistance and support you gave to our auction. The new site template is a great improvement over the previous site too!
You guys rock! Thanks so much for the quick turnaround!
…I really like this new style. It’s very slick! 😎
…HUGE thanks for the super quick response!
Marie- THANKS to you and the Neofill team for all your help over the last month to help us get ready for our Cyber Monday Auction. We are hoping for strong results.
Thanks! I paid for them all and got the certificates this morning, that was easy and convenient!
Thank you so much. I really appreciate your quick action in handling this matter. This is the best refund experience I’ve had with online companies.
Awesome thank you so much! I really appreciate all you do! The site looks great and there’s no way I could’ve handled all of this in about a week without you! You guys rock! Have a great day!
I really wanted to thank you for helping make our first auction a big success.As you know from our hundreds of questions, this was a new venture for us. The time and guidance you gave us clearly helped maximize our auction and as a result generate important new revenue for our stations.From start to finish you were awesome! You were responsive to our questions, sat in on group conference calls, handled individual rep questions even helped make sure our listeners questions to Neofill were handled in a timely manner. I hope (not sure if you do!) we can work with you again and I know the extra time you gave us for this first auction will make our next auction even better and much easier. Thanks for paving the way for a new revenue stream and bigger and better Neofill auctions to come.
Can I just say that your team is superb? I truly mean that. You are always friendly and professional even in situations where even I am annoyed! You guys are great and I just love working with you. You make my life easier and I wish all clients were like you! Thanks guys
Hi Megan. Thank you for a job well done, I have already received my refund today. thank you so much I needed the money to try for another hotel room. I need a staycation bad. I love your website.thanks for being so customer friendly
Dear Megan-Thank you for your wonderful customer service. If I can send a short note to your manger, I would like the opportunity to tell them how professional you are. Truly impressed! Warmest regards
I recently spoke with Tiffany yesterday in regards to an order placed on the Odeals Daily website, to sum up the conversation I was upset that I purchased 3 golf cards and the next day they reduced the cards to buy 1 get 1 free. I explained my situation to Tiffany and she stated that she would look further into it and see if there was anything she could do. I didn’t believe that she would actually call me back or look into it, based on bad experiences in the past with other companies, but she amazingly enough got the deal extended to me and called back before 11:00 am. She truly is a great customer service rep for going above and beyond to get the job done. I just wanted to thank the both of you for your great work. I will continue to use Odeals Daily because of her. Thank You
Thank you so much for your follow up. Your customer service has been excellent. I managed a customer service department for a major company for 16 years and can appreciate your position. People are eager to complain but don’t take time to complement. I want to take the time to complement you and your company. Please forward this to your supervisor. Merry Christmas
Hi, I just want to pass along a note, letting you know that your customer service department was excellent in assisting me with an issue I was having with one of your sites, seacoastdeals.com. The representative, Tiffany was able to, with the assistance of your IT department, work through the issue I was having at the time, which included two prompt return callbacks, letting me know the progress. She should be commended for her professionalism and her attention to customers needs. Give her a raise! Thanks for your assistance
Thank you Matt for the Great Service! Have a good day.
I wanted to take a moment to express my heartfelt thanks for all of your incredible assistance with coordinating my first online auction last month. I truly could not have done it without you! Your professionalism, sincere willingness to help, going above and beyond the call of duty and doing it all with a great sense of humor are deeply appreciated.
You have made a customer for life knowing I won’t be left hanging if it doesn’t work out. Thanks again
I cannot tell you how helpful your team (and Neofill as a whole) always is with everything! Everyone is so nice and super quick. Plus, great communication. I just want to say thank you for all you (and your team) does for us.
The friendly staff at Neofill helps us SOOOO much. From following up with auction customers who have questions, to setting up dining deals when we are short on time, to giving us great new ideas for e-commerce…Neofill makes it easy.
Having the Neofill ecommerce team in my corner is an invaluable asset to our radio cluster’s digital success. As the ecommerce industry continues to evolve, Neofill guides us through, always with our revenue growth as their main concern. The ecommerce online auctions especially have given our integrated media sales team a valuable relevant business reason to approach new clients, introduce them to radio advertising and develop their integrated marketing plans for future advertising growth.
Neofill has always been easy to work with. I have always had help when I need it, and quick responses with any issue that may have come up. Everyone is always very friendly and quick to offer their support.
Thank you so much for your follow up. Your customer service has been excellent. I managed a customer service department for a major company for 16 years and can appreciate your position. People are eager to complain, but don’t take time to compliment. I want to take the time to compliment you and your company, NeoFill, for a job well done!
I just wanted to let Rachel L.’s boss know how much I appreciate the extra effort she put in to help me receive my Taste card. Our local post office returned the card back to NeoFill in error, and with Rachel’s help, I received the package today. I just thought you should know that you’ve got one really valuable asset working in Customer Service. Have a great day, and wonderful future holidays!
Thank you very much NeoFill! Since I have contacted customer service, I have received great service and follow-up. I look forward to receiving the item I ordered and thanks for the great work you do.
I would like to note how helpful your staff has been in our 1/2 promotion you have all have put in a lot of effort on my and KMOX’s behalf and I wanted to make sure you were noticed. We obviously couldn’t do it without Neofill!
I don’t know what we would do with out you guys!! Seriously!
By the way! I want to thank you and everyone at your company for the prompt, professional, competent work you all do! You have been a joy to work with and very accommodating to our many requests for help and changes! Having been in the newspaper and now television industries for 32 years, I can tell you it is very refreshing and I hope we can continue our association for a LONG time! Thanks again! And please pass the word around. You guys do GREAT work!
Thank you for the quick and great customer service!
…not only for helping me today, but for all the times you’ve taken of things we needed done here. I’ve been very happy with the service everyone at Neofill has provided. Please share this with whomever should know. Thanks again.